1. How does Project Date Night Work?
We are a membership-based company; An active subscription is required to request childcare coverage via our online request form. Each new family interested in working with us MUST meet with us virtually before the first scheduled childcare can takes place.
2. How can I become a member?
Our subscriptions are available after the completed VIRTUAL INTRODUCTION, which must be conducted before the first scheduled childcare coverage. Once registered on our website – you’ll have a lifetime account that can be updated as needed.
3. I’m not a member – how do I book a sitter?
Schedule your initial virtual meeting as soon as possible. If you need emergency or last-minute coverage and there is no available time slot before you need childcare coverage – text us or email us as soon as possible.
4. How do I cancel my booking with Project Date Night?
CANCELLATION FEES ARE MANDATORY. We will not confirm any future coverage until cancellation fees are paid in full. All cancellations must be submitted during our office hours. There is no fee for canceling with at least 48 hours’ notice during our business hours. Cancellations submitted outside our office hours will be processed on the next business day. Canceling confirmed requests for day-off coverage or the next day will incur a charge of 4 hours. CANCELATIONS OF CONFIRMED LAST-MINUTE REQUESTS WILL BE CHARGED 4 HOURS.
Cancellations will be charged our 4-hour minimum (according to our office hours) if they are submitted:
– submitted for the same day or the next day;
– submitted on Saturday after 2pm and/or Sunday, for the same day coverage, or for coverage the following Monday and Tuesday;
5. Can I cancel my membership?
Our UNLIMITED MONTHLY AND YEARLY SUBSCRIPTIONS can be canceled or paused at any time on our website. Canceling or pausing a subscription must be done by the customer. CONTROL OPTIONS can be found under account options, under the subscriptions tab. Please see the screenshot below for reference.
All subscription charges are final and non-refundable.
Please note!!
When resuming your paused subscription BEFORE the current transaction expires, you will be billed again on the same date the subscription was initially created. If resuming AFTER the current transaction expires, you will be billed immediately on that day, and all future billings will happen on that new date.
For example, if you pause your monthly subscription on the 15th, and it normally bills on the 1st of the month, and then you resume on the 20th, It will be billed again on the 1st. But, if you resume on the 3rd of the next month, It will be billed that day, and your new bill date will be every 3rd of the month.
6. Can I interview the PDN sitter before I book?
No – we do not offer families the option to interview our sitters. There is no need for families to conduct interviews before the scheduled coverage as every babysitter at Project Date Night goes through a multi-step interview process, including a detailed online application, a series of virtual and in-person interviews, a reference check and an extensive training in CPR and various other aspects of safety surounding children (crib safety, stroller safety, park safety, childproofing etc).
Please note, due to logistics, we also cannot schedule an in-person introduction before the scheduled coverage, but a virtual introduction may be possible to arrange ahead of the coverage.
7. Do I have to pay for a membership to book a babysitter with Project Date Night?
Yes! We are a subscription-based childcare company – we require every family to have an active membership. All subscriptions – including a one-off option – can be updated as needed.
8. Can I schedule a babysitter to watch my child while I’m (working) from home?
Ideally the parents/guardians will not be present at the time of service. Parents and the sitter present home at the same time, often makes the transition very stressful for the children and the babysitter.
Since COVID, more parents work from home. We understand that it will not always be possible for parents to leave the premises. We will do whatever is necessary to make the coverage work for the children in our care and their parents/guardians that are working from home. Our sitters can stay with kids outdoors as long as weather permits.
9. Can I schedule a babysitter to watch my child and my friend’s child at the same time, if their parents are not a part of your network?
Unfortunately not. Due to our safety regulations, we do not allow additional children from outside of our network under our sitters care.
We can schedule a nanny share session, only if both families are a part of our network (and have conducted initial intro with us and have active memberships).
10. Can I schedule the sasame babysitter for all my childcare needs?
Unfortunately not. Working with Project Date Night means that coverage will alwys be provided by multiple babysitters. We try to assign first the babysitter from your preffered list, if none of those names have availability, we confirm with another avaiable person.
11. Can I schedule a babysitter to watch my child while I’m away on a trip?
Yes! We can arrange to stay with your child while you are traveling. Parents who want to leave children in our care while they travel, MUST provide us with the following:
– adequate notice – a minimum of two weeks for international and one week for domestic travel;
– emergency contact list – we need an updated list of local emergency contacts allowed to make medical decisions regarding your child. If there is no one – we need notarized permission that will allow us to make those decisions in case of emergency when parents are unreachable;
– travel ininarary and destination contact information – we must know how and when to reach you at your travel destination in case we can’t contact you by your cell alone;
– your child’s schedule – the exact information of your child’s schedule for the time you are away, including meal plan and $ for food shopping/activities if necessary;
– school intinarary and directory – the essential school information, including all scheduling and access to the school’s communication system; PDN (and your assigned sitter) should also be listed at your school as an emergency contact for when you are traveling;
12. My child is sick. Can I still get a babysitter?
Unfortunately, sometimes we have to say NO to coverage for safety reasons. We cannot accept requests if the child or family member is contagious due to a high risk of exposure. We want to avoid our babysitters getting sick themselves and/or spreading illness to other families in our network. The safety of our team, the families we work with, and our families at home is of tremendous importance to us.
YES – we will accept your request
– ear infection
– slight fever
– a runny nose
– light allergies
– bronchitis – on medichation for at least 48h
– strep throat – on antibiotics for at least 48h
NO – we will not accept your request
– COVID
– stomach bug and anything stomach related
– pink eye
– HFM (Hand, Foot, and Mouth disease)
– flu
– any other illness that can be easily spread
13. I like the sitter assigned to me – can I hire them for a position (full-time/part-time) outside of Project Date Night?
As Project Date Night is not a placement agency, we can not offer our families a typical contracted nanny placements, weather full-time or part-time. However, families that are intereseted in work with one of our sitters in a full-time/part-time scenario should inquire with us via email to learn more about our workauround that allows for contract outside of Project Date Night .
Please note, per our Terms & Conditions – soliciting or poaching provided by us babysitters is a breach of your membership contract with us and may result in severing our work relationship and in financial penalties due to financial harm to our business.
From our Terms & Conditions.
Non-solicitation.
During the term of this Agreement, and for one (1) year following its termination or expiration, you agree:
– not to solicit or induce any of our babysitters (independent contractors) to terminate or breach contractual or other relationships with us;
– not to solicit any babysitters ( independent contractors) of whom you become aware through a referral by us ( working with us), to employ or contract with that babysitter for childcare services other than through our services.
You agree that your breach of this section will cause substantial damages to Project Date Night LLC, and the cost would be too difficult to quantify with any degree of certainty.
In the event of such a breach by you, you will pay $5,000 in liquidated damages to Project Date Night LLC as a reasonable estimate of such damages and not as a penalty or punishment.
14. Are the payments to babysitters tax deductible?
Unfortunately not. All babysitters working with PDN are independent contractors (not our full-time employees) paid directly by the families – and not PDN. This is considered cash gig work and not full-time contracted employment. However, our online membership payments are fully tax deductible. Please keep your receipts and email us for our tax ID info before you are ready to file your taxes. Additionally, for those whose workplaces offer childcare credit, we may be able to provide you with the information needed for your workplace.